SHIPPING & HANDLING CHARGES
Orders are shipped via UPS and USPSFor Standard Delivery:
- Orders up to $29.99 - based on actual shipping rates from UPS and USPS. This is calculated based on recipients address and order value.
- Orders over $30.00 - FREE
- For Alaska and Hawaii - Add $7.95
- Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.
FREE SHIPPING POLICYYou will receive FREE Shipping on all orders over $30. Alaska and Hawaii surcharges and fees still apply. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.
SHIPPING DETAILSAll orders will generally be processed and shipped within 3-5 business days and are expected to be delivered through UPS within 3-5 business days after they’re shipped. Exceptions apply and delivery time is not guaranteed. Additional time and surcharges may apply to orders shipping to Alaska and Hawaii.
Below circumstances may result in delayed shipping or delivery:
- Credit card payment issue
- Incorrect shipping addresses
- Unable to authorize package with signature (please let UPS know if you are not home)
- PO Boxes - UPS does not ship to PO Boxes (please include house address or expect delay as we ship through USPS)
- Out of Stock (will ship ASAP as ready and we’ll notify you)
- Weather Issues
If the shipping address provided by you is incorrect it may cause delays. We understand there could be spelling mistakes or sometime you forget to mention the apartment number. In that case, our system flags your order and we will reach out to you to verify your address. We will contact you 3 times- once by phone and twice by email. If we don’t hear back from you within 2 business days after our last contact, we will cancel and refund your order.
SHIPPING TO ALASKA AND HAWAII
Shipping to addresses in Alaska and Hawaii is available for an extra charge of $7.95.
SHIPPING TO P.O. BOXES
Shipments to P.O. Boxes will be sent via U.S. Postal Service Priority Mail. This may cause a slight delay in delivery. If you can include a house address instead of a P.O. Box, please do so.
At this time, we are only shipping orders within the United States.
TRACKING YOUR PACKAGE
When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment.
Your satisfaction is crucial to us here at Southern Breeze Sweet Tea, in the unlikely event your product arrives damaged or if you have any other issues or concerns, please contact our customer service representative within 30 days of receiving.