FAQs

Did you say zero calorie sweet tea with sweetness in the bag?! Please explain.

What you will find inside a box of Southern Breeze Sweet Tea is 22 family (quart) size tea bags or 20 single-serve cold-brew tea bags. BUT these aren’t any ordinary tea bags; zero calorie sweetener has already been added to every tea bag! So, there’s no need for measuring sugar, we have taken care of it for you!

 

I don't have to add any sugar?! What sweetener is Southern Breeze Sweet Tea presweetened with?

Southern Breeze Sweet Tea is sweetened with sucralose. Besides the sweetener, the only other thing you’ll find is real tea leaves in every tea bag of Southern Breeze Sweet Tea. Every glass tastes sweet – Southern sweet and with a flavor that you’ll crave glass after glass.

 

Why do we use sucralose to presweeten our Southern Breeze products?

Sucralose is the best-tasting, cleanest profile that allows us to get that “Southern Sweet” level of sweetness. Other sweeteners do not have a clean taste (after taste) does not deliver the high level of sweetness that makes Southern Breeze sweet with zero sugar, zero calories, and zero guilt. We use pure sucralose with no fillers in all of our Southern Breeze products.

  

I'm watching my caffeine intake; does Southern Breeze Sweet Tea contain caffeine?

Most Southern Breeze Sweet Tea DOES contain caffeine; all tea has a natural source of caffeine. If you’re wondering how much caffeine, it’s about half the amount of caffeine that you would get in a cup of coffee. We do have a Decaf  sweet tea if that's what you're looking for. Buy family-size decaf sweet tea.

  

Tell me more, please! What flavors are available?

So glad you asked! We offer Peach, Raspberry, Watermelon, Blackberry, Mint, Mango, and Half and Half Southern Breeze Sweet Teas. Keep a look out for our limited time Seasonal Brews!

 

What is Half & Half Sweet Tea?

Thanks for asking! It’s what we like to call half-lemonade, half-sweet tea!

 

What is the difference between Family-Size Sweet Tea and Cold Brew Sweet Tea?

We offer two kinds of sweet teas, Sweetie! We have our family-size, hot brew tea bags, which make a quart of sweet tea and need to be brewed in hot water. We also have our single-serve, cold brew tea bags that make 8 oz. of sweet tea and brew perfectly in cold water. Both are presweetened and delicious!

 

Tell me more about Cold Brew Sweet Tea!

We’re so happy to! Cold Brew Sweet Tea brews in cold water in just 5 minutes, so it’s perfect for a quick glass of sweet tea, no matter where you are! Each tea bag is individually wrapped to stay fresh!

  

Can I take Cold Brew Sweet Tea to-go?

You bet! Whether you’re brewin’ it up at home and taking it out, or keeping some cold brew tea bags with you, all you need is 8 oz. of cold water and 5 minutes of wait time! No need to boil water and wait before chilling!

 

I know real Southern sweet tea when I see it, where is Southern Breeze Sweet Tea made?

Southern Breeze Sweet Tea is blended and packed in the heart of Southern US, in Marietta, Georgia. We know our sweet tea and are happy to share our zero calorie blends with fellow sweet tea lovers!

 

I want my sweet tea fix now! Are y'all sold in stores?

Our zero calorie products are sold on our online store and can be found in your neck of the woods! See our store locator to see where.

 

I'd like to try before I buy! Do you have any samples?

We are always samplin’ in some way. Keep in touch with us on Facebook, Instagram, or Twitter and sign up for our Newsletter to catch our next sampling campaign! If we’re not having one at the moment, we will in the future!

 

Where can I get a Southern Breeze Sweet Tea mason jar?

Aren’t our mason jars cute? We do have our glass mason jars for sale on our online store!

 

I'm a blogger and I love sweet tea! Can we be friends?

Here at Southern Breeze Sweet Tea we LOVE spreading the word about our unique, sugar-free, zero- calorie products! If you run a blog or a website and would like to feature our sweet tea or partner with us, feel free to reach out to us: hello@southernbreezesweettea.com

 

I avoid gluten in my food products. Is Southern Breeze Sweet Tea gluten-free?

Yes, all Southern Breeze Sweet Tea products are gluten free.

 

Is Southern Breeze Sweet Tea certified kosher?

Yes, our Southern Breeze Sweet Tea products are certified kosher. On the front of our boxes, you will find a OU symbol that indicates that we are certified.

 

Can I make Southern Breeze Sweet Tea using cold water or can I make sun tea?

For the best tasting sweet tea, we always recommended following the brewing instructions located on the back of our package. Brew it up hot, steep 2 family size tea bags 3-5 minutes, chill, and serve! Or, if you’re using Cold Brew sweet tea, brew 1 tea bag in 8 oz. of cold water and steep for 5 minutes!

 

I just love making iced tea with my iced tea maker at home. Can I brew Southern Breeze Sweet Tea using my iced tea maker?

Our tea bags work great with iced tea maker. One (1) of our pre-sweetened family size tea bags makes 1 quart of sweet tea. One (1) of our pre-sweetened cold brew tea bags makes 8 oz. of sweet tea. You may adjust the number of tea bags based on quantity of water.

 

I love trying new sweet tea recipes! Do you have any fun recipes to share?

Our Southern Breeze Sweet Tea team has crafted some yummy recipes that you can make with our sweet tea and share. Pina Colada Slush anyone? View our delicious tea recipes.

 

Is your sweet tea a good drink for diets?

We removed the calories from our sweet tea, but not the flavor!  With zero sugar, zero carbohydrates and zero calories, our sweet tea is a healthy alternative to sugar packed sweet tea & other high calorie beverages.

 

Is your sweet tea suitable for diabetics?

Southern Breeze Sweet Tea contains zero sugar, zero calories, zero carbohydrates and zero glucose.

How does Southern Breeze ensure the quality and safety of its products, from sourcing ingredients to the final packed goods?

Our process starts with supplier quality. Ingredients are purchased from approved suppliers. We have established microbiological limits for our teas and herbs and our pesticide testing protocol confirms with FDA regulations.

Ingredients and blends undergo multiple sensory evaluations. Sensory evaluations are performed by our trained laboratory staff and begin before the material is purchased and continue until finished goods are packed.

Finished goods can easily and effectively be traced using our warehouse management system.

Can you tell me how much it costs for shipping when ordering from your online shop?

For Standard Delivery: 

  • For orders up to $14.99, we offer a $5 flat rate shipping fee. 
  • Orders over $15.00 currently have a Temporary Shipping Surcharge of $3.
  • For Alaska and Hawaii - Add $7.95
  • Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.
  • All orders are shipped via FedEx
  • Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.

 

Do you offer free shipping?

If you have received a discount code from us to get a waiver on standard shipping fee if the following conditions are applicable:

•             Free shipping on entire order

•             For United States

•             For New customers only

•             One use per customer

 

Can I use more than one promo code per order?

Sorry, Sweeties – you can only use one (1) promo code per order!

 

Tell me more about your shipping, please!

We are glad you asked! All orders will generally be processed and shipped within 3-5 business days and are expected to be delivered through FedEx within 3-5 business days after they’re shipped. Exceptions apply and delivery time is not guaranteed. Additional time and surcharges may apply to orders shipping to Alaska and Hawaii. 

BELOW CIRCUMSTANCES MAY RESULT IN DELAYED SHIPPING OR DELIVERY:
  • Credit card payment issue
  • Incorrect shipping addresses
  • Unable to authorize package with signature (please let UPS know if you are not home)
  • PO Boxes - UPS does not ship to PO Boxes (please include house address or expect delay as we ship through USPS)
  • Out of Stock (will ship ASAP as ready and we’ll notify you)
  • Weather Issues

If the shipping address provided by you is incorrect it may cause delays. We understand there could be spelling mistakes or sometime you forget to mention the apartment number.  In that case, our system flags your order and we will reach out to you to verify your address. We will contact you 3 times- once by phone and twice by email. If we don’t hear back from you within 2 business days after our last contact, we will cancel and refund your order.

 

Do you have a return policy?

Your satisfaction is crucial to us here at Southern Breeze Sweet Tea, in the unlikely event your product arrives damaged or if you have any other issues or concerns, please contact our customer service representative within 30 days of receiving.

1-(855)-282-6186

For more details on shipping and handling, or our return policy, visit our shipping policy.

 

I placed my order (YAY)! Can I track my package?

When we ship your order, you will receive an e-mail notification that contains a link to track your package. Keep your eyes peeled for it! Sometimes our emails like to hide in spam or junk mailboxes, so make sure you give a quick peek before contacting our Customer Service, Sweetie!

 

Hold your horses, I have more questions! Who can I contact?

We are happy to assist you! Contact us by email at hello@southernbreezesweettea.com or by phone at 855-282-6186 (M-F 8am-5pm EST).