Refund policy

REFUND/RETURN POLICY

Your satisfaction is crucial to us here at Southern Breeze Sweet Tea. In the unlikely event your order arrives damaged, missing an item, or you have received an incorrect product, please contact our consumer relations department within 5 days of the delivery date provided in your tracking information for a resolution.

If for any reason you are unsatisfied with your purchase, report to our consumer relations department within 5 days of the delivery date for a refund. We are unable to provide refunds on orders beyond 30 days from the date of purchase.  

Please call us at 1 (855) 282-6186 or send an email to hello@southernbreezesweettea.com with your name, order number, and contact details.

CANCEL OR CHANGE IN ORDER

If you would like to cancel an order, call us immediately at  1 (855) 282-6186 or send an email to hello@southernbreezesweettea.com

We are unable to change the contents of an order after it has been submitted. We will attempt to accommodate changes to the shipping address before processing is completed.

We are unable to cancel or redirect orders that have already been processed or shipped.

CREDITS TO YOUR CHARGE CARD

Credit card purchases will be refunded against the credit card or account used on the original purchase. Allow up to 2 weeks from the date that Southern Breeze Sweet Tea has processed your refund for your account to be credited. Please contact your bank or credit card company for further details.